Frequently Asked QuestionsPlease select a question from the list below for further information. If you cannot find the answer you are looking for then contact us. Is VAT included in the price? Is VAT included in the price?Yes all prices quoted include VAT.Back to top Do you ship to my country?We ship our products to most countries. But we are unable to ship to somedue to a higher rate of fraud. If you are unsure then please contact usand we will confirm if we can ship to your country.Back to top Can I pay in my currency?Yes. Simply fill in your details and your credit/debit card company will convert the price into pounds for you at the current exchange rate. They may or may not add a small charge for doing so.Back to top How would you contact me in the event of a problem?By E-mail or if provided by telephone. If you have stated a preference then we will use that method.Back to top Does buying from you affect my statutory rights?No your statutory rights are not affected. Either party's failure to exercise or enforce any term of, or any right arising pursuant to this agreement does not constitute and shall not be construed as a waiver of such term or right. These terms of business shall be governed by the law of England and Wales and the parties submit to the jurisdiction of the English courts.Back to top What if I have a complaint?We are committed to providing the best possible customer service. Every effort is made to ensure that your shopping experience with us is efficient and professional. However, there may be times when things go wrong. If you have received damaged, faulty or incorrect goods, waited too long, or are dissatisfied with any other aspect of the service you have received from us or any aspect of our website, then please let us know.You can email us any time and we will reply within 24 hours Monday to Friday and will try our very best to resolve the problem wherever possible within 7 days. Your complaint will be dealt with sympathetically and confidentially. If you are unhappy with your purchase, you are also protected by our returns policy. Back to top Can I visit Fabric Spray Paint UK?No Fabric Spray Paint UK is exclusive to the internet. This helps us to keep our costs down and keep our stock exclusive. If enough customers request it, we may open a high street store for you.Back to top Do you make the Fabric Spray Paints you sell?No.We buy our Fabric Spray Paints are manufacturered in the US by Simply Spray.Back to top Will you contact me if the Fabric Spray Paint I want becomes available?Of course!! Just send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and tell us which paint/colour you want. Please put the item and colour of the item you want in the subject line of the email.
What is the purpose of your mailing list?Ourmailing list is available for everyone who would like to receive regular information about our latest additions to our stock. We also give information about discounts, competitions and free tips through this service.Back to top Can I remove my name from your mailing list?Yes, just simply follow the unsubscribe instructions at the end of the email and your name will be permanently removed.Back to top |